I always rent my rental home within a few days

Just got a call that the first person who saw my rental unit yesterday wants to sign the lease. I was so confident the prior tenant left it immaculate that I had her meet me there without me having seen it first. I always get the best tenants – I’m in the vibe!  Last month, my tenant broke his lease and sent several letters thinking he’s not going to get his security deposit back. Even though I’m entitled to it under the lease, that doesn’t mean I’ll take it. He’s from Connecticut, he’s elderly and a little cranky. I guess where he’s from, he’s not been treated fairly. I hope I can change that perception.