{"id":47677,"date":"2019-05-03T07:32:22","date_gmt":"2019-05-03T12:32:22","guid":{"rendered":"http:\/\/horizonsmagazine.com\/blog\/?p=47677"},"modified":"2019-05-03T07:32:22","modified_gmt":"2019-05-03T12:32:22","slug":"how-closely-do-i-want-to-listen-how-much-do-i-care-to-hear","status":"publish","type":"post","link":"https:\/\/horizonsmagazine.com\/blog\/how-closely-do-i-want-to-listen-how-much-do-i-care-to-hear\/","title":{"rendered":"How closely do I want to listen? How much do I care to hear?"},"content":{"rendered":"<p><span style=\"color: #000000;\">I&#8217;m a big believer in the power of metaphor to show me who I am. I got a good lesson recently on how carefully I want (or not) to listen to something that may be difficult to hear. A woman called wanting several Canadian subscriptions, wanting to give me info by phone since she doesn&#8217;t have email. She had a very strong accent, I don&#8217;t know French and that accent is unfamiliar to me. I had hay fever, a clogged head and kept losing my voice. I no longer had a land line, so it was REAL difficult to decipher the addresses that she was saying on the cell phone. I told her I&#8217;d call her back. <\/span><\/p>\n<p><span style=\"color: #000000;\">I immediately sent her a letter with stamped return envelope, explained the temporary hearing\/voice issue and asked her to mail me the info so there was no error. She mailed it back and I found her handwriting very small, words very close together.\u00a0 When that happened, I knew I had inner work to do to make it right for her.<\/span><\/p>\n<p><span style=\"color: #000000;\">I first went to the post office site to the Canadian postal lookup. I found the correct spelling of the French street names and postal zone of each address. Looking VERY carefully, I could make out the spelling of the names. I created my labels, packaged up the May Horizons for each and another letter to the client, enclosing her invoice. My lesson was that if I slowed down and paid close enough attention, there was no reason I shouldn&#8217;t have gotten it the first time she called. I&#8217;ll know better next time.<\/span><\/p>\n<div id=\"s-share-buttons\" class=\"horizontal-w-c-circular s-share-w-c\"><a href=\"http:\/\/www.facebook.com\/sharer.php?u=https:\/\/horizonsmagazine.com\/blog\/how-closely-do-i-want-to-listen-how-much-do-i-care-to-hear\/\" target=\"_blank\" title=\"Share to Facebook\" class=\"s3-facebook hint--top\"><\/a><a href=\"http:\/\/twitter.com\/intent\/tweet?text=How closely do I want to listen? 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I got a good lesson recently on how carefully I want (or not) to listen to something that may be difficult to hear. A woman called wanting several Canadian subscriptions, wanting to give me info by phone since she doesn&#8217;t [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-47677","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/posts\/47677","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/comments?post=47677"}],"version-history":[{"count":1,"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/posts\/47677\/revisions"}],"predecessor-version":[{"id":47678,"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/posts\/47677\/revisions\/47678"}],"wp:attachment":[{"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/media?parent=47677"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/categories?post=47677"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/tags?post=47677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}