{"id":33657,"date":"2013-11-16T17:12:30","date_gmt":"2013-11-16T22:12:30","guid":{"rendered":"http:\/\/horizonsmagazine.com\/blog\/?p=33657"},"modified":"2013-11-16T17:12:30","modified_gmt":"2013-11-16T22:12:30","slug":"the-english-of-foreign-phone-techs-with-accents-is-far-better-than-my-own","status":"publish","type":"post","link":"https:\/\/horizonsmagazine.com\/blog\/the-english-of-foreign-phone-techs-with-accents-is-far-better-than-my-own\/","title":{"rendered":"The English of foreign phone techs with accents is far better than my own"},"content":{"rendered":"<p>There are suddenly new questions on the online customer satisfaction surveys, wanting to know if I am able to understand the English as spoken by their overseas tech. Yes I am, their English is immaculate, but then I am not so annoyed by a foreign accent that I pretend I can&#8217;t understand and have to complain to customer service about them. I actually know people who pride themselves on refusing to talk to a tech with a &#8220;non-American&#8221; accent and insisting on speaking with an American. \u00a0That&#8217;s like asking the Universe for help and then saying you&#8217;ll only accept help if it comes in one particular form. Expand your possibilities. Listen carefully to the whispers of the Universe as it tells you its secrets. \u00a0The answer may come in an Indian accent. In communicating with another human being, I am all about content over form, every time.<\/p>\n<div id=\"s-share-buttons\" class=\"horizontal-w-c-circular s-share-w-c\"><a href=\"http:\/\/www.facebook.com\/sharer.php?u=https:\/\/horizonsmagazine.com\/blog\/the-english-of-foreign-phone-techs-with-accents-is-far-better-than-my-own\/\" target=\"_blank\" title=\"Share to Facebook\" class=\"s3-facebook hint--top\"><\/a><a href=\"http:\/\/twitter.com\/intent\/tweet?text=The English of foreign phone techs with accents is far better than my own&url=https:\/\/horizonsmagazine.com\/blog\/the-english-of-foreign-phone-techs-with-accents-is-far-better-than-my-own\/\" target=\"_blank\"  title=\"Share to Twitter\" class=\"s3-twitter hint--top\"><\/a><a href=\"https:\/\/plus.google.com\/share?url=https:\/\/horizonsmagazine.com\/blog\/the-english-of-foreign-phone-techs-with-accents-is-far-better-than-my-own\/\" target=\"_blank\"  title=\"Share to Google Plus\" class=\"s3-google-plus hint--top\"><\/a><a href=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&url=https:\/\/horizonsmagazine.com\/blog\/the-english-of-foreign-phone-techs-with-accents-is-far-better-than-my-own\/\" target=\"_blank\" title=\"Share to LinkedIn\" class=\"s3-linkedin hint--top\"><\/a><div class=\"pinit-btn-div\"><a href=\"\/\/www.pinterest.com\/pin\/create\/button\/\" data-pin-do=\"buttonBookmark\"  data-pin-color=\"red\" title=\"Share to Pinterest\" class=\"s3-pinterest hint--top\"><\/a><\/div>\n\t\t\t\t\t\t\t\t<script type=\"text\/javascript\" async defer src=\"\/\/assets.pinterest.com\/js\/pinit.js\"><\/script><a href=\"mailto:?Subject=The%20English%20of%20foreign%20phone%20techs%20with%20accents%20is%20far%20better%20than%20my%20own&Body=Here%20is%20the%20link%20to%20the%20article:%20https:\/\/horizonsmagazine.com\/blog\/the-english-of-foreign-phone-techs-with-accents-is-far-better-than-my-own\/\" title=\"Email this article\" class=\"s3-email hint--top\"><\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>There are suddenly new questions on the online customer satisfaction surveys, wanting to know if I am able to understand the English as spoken by their overseas tech. Yes I am, their English is immaculate, but then I am not so annoyed by a foreign accent that I pretend I can&#8217;t understand and have to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-33657","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/posts\/33657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/comments?post=33657"}],"version-history":[{"count":1,"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/posts\/33657\/revisions"}],"predecessor-version":[{"id":33658,"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/posts\/33657\/revisions\/33658"}],"wp:attachment":[{"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/media?parent=33657"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/categories?post=33657"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/horizonsmagazine.com\/blog\/wp-json\/wp\/v2\/tags?post=33657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}